Full-time

RR-0259377- Sr Analyst I Infrastructure Services

Posted by DXC Technology • Chennai, Tamil Nadu, India

📍 Chennai, Tamil Nadu 🕒 June 20, 2026

Apply for this Job Similar Jobs

About the Role

Job Description:
Key Responsibilities
Knowledge Strategy & Governance
Define and maintain the Knowledge Management framework aligned with organizational and ITSM standards (e.g., ITIL).
Establish knowledge governance, review cycles, quality standards, and ownership.
Ensure compliance with information security, data privacy, and regulatory requirements.
Knowledge Creation & Maintenance
Develop, curate, and maintain knowledge articles, SOPs, FAQs, runbooks, playbooks, and learning materials.
Review and validate knowledge content for accuracy, relevance, and usability.
Ensure knowledge is updated promptly following process, tool, or service changes.
Tool & Platform Management
Manage KM platforms such as ServiceNow Knowledge Base, SharePoint, Confluence, or similar tools.
Enable effective search, taxonomy, tagging, and...
                

Job Details

Location Chennai, Tamil Nadu
Job Type Full-time
Category Computer Occupations
Posted June 20, 2026
Deadline July 30, 2026

Ready to Apply?

Submit your application today and take the next step in your career journey with DXC Technology.

Apply Now