full time
RQ11251 - Sr. IT Artificial Intelligence (AI) Architect/Designer
Posted by Source Code • Toronto, Ontario, Canada
About the Role
RQ11251 - Sr. IT Artificial Intelligence (AI) Architect/Designer
11-month contract (226 business days) - possible extension
ONSITE 5 days - 222 Jarvis St
Must Have:
- 10+ years of experience in enterprise architecture, solution design and software delivery.
- 4+ years of experience designing and implementing enterprise Artificial Intelligence and Machine Learning solutions.
- 4+ years of experience designing conversational AI, intelligent virtual assistants, voicebots, chatbots or conversational IVR solutions.
- Experience designing and implementing AI-enabled contact centre solutions. (Conversation design with AI)
- Experience integrating AI solutions with contact centre technologies such as Amazon Connect, Genesys Cloud, NICE CXone, Cisco Contact Center or equivalent platforms.
- Experience with AI platforms and services such a...
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