RQ11251 - Sr. IT Artificial Intelligence (AI) Architect/Designer

RQ11251 - Sr. IT Artificial Intelligence (AI) Architect/Designer

11-month contract (226 business days) - possible extension

ONSITE 5 days - 222 Jarvis St

Must Have:

• 10+ years of experience in enterprise architecture, solution design and software delivery.
• 4+ years of experience designing and implementing enterprise Artificial Intelligence and Machine Learning solutions.
• 4+ years of experience designing conversational AI, intelligent virtual assistants, voicebots, chatbots or conversational IVR solutions.
• Experience designing and implementing AI-enabled contact centre solutions. (Conversation design with AI)
• Experience integrating AI solutions with contact centre technologies such as Amazon Connect, Genesys Cloud, NICE CXone, Cisco Contact Center or equivalent platforms.
• Experience with AI platforms and services such as Amazon Connect Customer AI Agent, Azure OpenAI,...