Full-time
RQ10345 - Specialized IT Consultant - Intermediate
Posted by Maarut • Toronto, Ontario, Canada
About the Role
Job Description
Description:
- Provide daily ongoing Tier 2 subject matter expertise to clients with MS GP 2018, BSSI HFM and Logibec MMS through the Footprint ticketing system or other mechanism
- Prioritize regularly scheduled support activities along with urgent, often unscheduled support requests with a high level of responsiveness and time sensitivity.
- Liaison between users and other team members including Database Administrators (DBA’s), System Administrators, Network Administrators, Privacy and Security Specialists, and Software Subject Matter Experts
- Identify application defects and assist in compl...
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