About the Role
About the job RQ09180 - DevOPS/Cloud Engineer - Senior
- Provide senior level expertise in AWS cloud platform.
- Provide design, build and support for cloud environments to create solutions for Contact center domain.
- Lead the design, development and implementation of an Amazon Connect cloud-based contact center solution. Services including, but not limited to: Call and Queue Flows, Agent Experience, Call Recording, Metrics, Contact Lens, CTR Data analysis
- Monitor and assess the performance of applications in a cloud environment to ensure solutions are available
- Participate to create, test and implement safeguards to maintain data integrity and protect against unauthorized access
- Regularly review production logs, providing analysis & suggestions to implement measures in a proactive manner
- Hands‑on experience with microservices and distributed application architecture, such as co...
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