Full-time

Rooms Controller

Posted by Marriott • McLean, VA, United States

📍 McLean, VA 🕒 June 20, 2026

About the Role

**Additional Information**
**Job Number** 26050063
**Job Category** Rooms & Guest Services Operations
**Location** 1700 Tysons Blvd, McLean, Virginia, United States, 22102
VIEW ON MAP (https://www.google.com/maps?q=1700%20Tysons%20Blvd%2C%20McLean%2C%20Virginia%2C%20United%20States%2C%2022102)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest che...

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