About the Role
Job Description
- Clean and Maintain Guest Rooms: Ensure all guest rooms are cleaned and serviced according to hotel standards, including making beds, replenishing amenities, dusting, and sanitizing surfaces.
- Report Maintenance Issues: Identify and report any maintenance or safety concerns (e.g., faulty equipment, damaged furniture) to the appropriate department for resolution.
- Ensure Guest Satisfaction: Provide friendly, efficient service to guests, ensuring that their room needs are met promptly and professionally, while maintaining privacy and confidentiality.
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