Retention Client Success Manager

RETENTION CLIENT SUCCESS MANAGER

Our Mission is to be able to say - Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price

We're seeking a Driven and Results-Oriented Retention Client Success Manager to join our team

The Retention Client Success Manager at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about ensuring revenue is delivered predictably for the business through retention marketing efforts — using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactivel...