Full-time

Retail Operations Lead at PetSmart

Posted by PetSmart • toronto, on, Canada

📍 toronto, on 🕒 June 19, 2026

About the Role

Become a Retail Operations Lead at PetSmart, where you’ll empower teams while ensuring operational excellence in our stores. This role focuses on inventory management, customer experience, and team leadership.
As a Retail Operations Lead, you will support sales associates through training and guidance while maintaining high store operational standards. Your focus will be on achieving merchandising goals, inventory accuracy, and ensuring a safe and engaging environment for pet parents and associates alike.
Key Responsibilities:
• Drive operational excellence through effective team leadership
• Support associates with merchandising and product knowledge
• Manage inventory levels and conduct regular audits
• Oversee opening and closing store procedures collaboratively
• Maintain store standards while ensuring policies are upheld
Requirements:
• Minimum 2 years of retail supervisory experience
• Full-time availability with schedule flexibility
• Strong verb...

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