Retail Operations Coordinator (Wonderlab)

Retail Operations Coordinator (Wonderlab)

To support WonderLab’s (Skincare Brand) retail business operations by managing daily store activities, ensuring excellent in‑store execution, and driving sales performance across assigned key accounts (e.g., R Pharmacy, SOGO, and new retail partners). The Retail Executive ensures that WonderLab’s merchandising, promoter operations, and retail branding are consistently aligned with company standards and deliver a strong consumer experience.

Job Responsibilities

• Monitor and manage daily store operations across assigned retail partners to ensure sales objectives and brand standards are met.
• Conduct routine store visits to review promoter performance, shelf presentation, tester condition, and stock sufficiency.
• Conduct regular physical stock counts and reconcile them against the ERP system to minimize “shrinkage.”
• Maintain meticulous records of Goods Received Notes (GRN), delivery order...