Full-time

Retail Experience Manager

Posted by CHANEL • Villahermosa, Tabasco, Mexico

📍 Villahermosa, Tabasco 🕒 March 01, 2026

About the Role

Title: Retail Experience Manager

Department: Comercial

Reports to: Grouper Sell-Out

Job Level: Manager

Location: Villahermosa, Tabasco.

Position Purpose: Lead the sales strategy and execution across multiple points of sale, with a strong focus on driving sell-out performance and enhancing the customer experience. Ensure optimal resource allocation, manage negotiations with clients and distributors, and oversee the implementation of commercial and marketing initiatives to support long-term sustainable growth.

Key Responsibilities:

Team Leadership and Management:

  • Recruit, evaluate, and develop high-performing teams, including Supervisors and Beauty Confident (BCs), with the support of Human Resources.
  • Monitor commission calculations, product launches, and reimbursements.
  • Foster professional growth through coaching, mentoring, and personalized development plans.
  • Coordinate and motivate retail teams, includi...
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