Full-time

Retail Assistant, Service Point (Multiple Locations Selangor) - SPX Express

Posted by Shopee • Serdang, Kedah, Malaysia

📍 Serdang, Kedah 🕒 February 27, 2026

About the Role

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Details & Requirements

  1. Working hours: 10am - 6:30pm / 1pm - 9pm
  2. Working Arrangement: 6 working days, rotational day shift
  3. Work location: Kota Damansara/Semenyih/Serdang Perdana/Sungai Besar
  4. Benefits: Fixed allowance, KPI Incentive, Overtime (if required), EPF, SOCSO
  5. Employment type: Full-time & Fixed Term Contract

Job Description

  • Welcome and assist customers in a friendly and professional manner.
  • Ensure the reception area is tidy ...

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