Retail Assistant

What You’ll Do

Customer Engagement & Sales Support Responsibilities 客户互动与销售支持职责

1. Campaign & Leads Coordination Work closely with the Business Development and Branding teams to align campaign activities and lead handling.与业务发展及品牌团队紧密合作，协调推广活动及客户线索跟进。
2. Appointment & Customer Assistance Assist customers with appointment booking, provide basic product/service information, and guide them on the next steps.协助客户预约，提供基本产品或服务资讯，并引导后续流程。
3. Customer Records Management Maintain accurate records of customer interactions, treatment details, and follow-up status.准确记录客户互动、护理资料及跟进情况。
4. Follow-up & Process Improvement Participate in follow-up process reviews and contribute to service and workflow improvements.参与客户跟进流程检讨，并协助优化服务及工作流程。
5. Operational & Sales Coordination Support daily operational tasks and sales coordination when r...