Permanent

Restaurant Supervisor - Cysuites Apartment Hotel

Posted by Cytonn • Nairobi, Nairobi County, Kenya

📍 Nairobi, Nairobi County 🕒 March 01, 2026

About the Role

Responsibilities

  • Receive and respond to guest reviews & feedback. Attend to guest complains and ensure high level of guest satisfaction is attained
  • Oversee the dining area, supervises food and beverage service staff in accordance with operating policies. Making sure restaurant is clean and set ready for service.
  • Make sure waiters are well groomed before start of every shift
  • Has a good knowledge of menu and presentation standards. Be able to follow on orders from the bar and kitchen
  • Ensure the restaurant checklist is properly filled and submitted
  • Manage and assign duties to the restaurant and bar staff
  • Record all transactions, prepare and share daily sales reports. Manage restaurant margins and costs within the budgets
  • Manage costs and ensure they are in line with sales without compromising quality
  • Manage the department in an entrepreneurial manner, looking for opportunities to generate more...
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