Restaurant Captain

About the role

We are seeking a talented and experienced Restaurant Captain to join our team. As a Restaurant Captain, you will play a vital role in ensuring exceptional customer service and the smooth running of our bustling restaurant. This is a full-time position based in our vibrant Serangoon North-East Region location.

What you'll be doing

1. Overseeing and coordinating the front‑of‑house team to deliver outstanding customer experiences
2. Greeting and seating customers, ensuring their needs are promptly and courteously addressed
3. Assigning and supervising serving staff to ensure efficient table service
4. Monitoring table turnover and ensuring a smooth flow of customers through the restaurant
5. Handling customer complaints and inquiries in a professional and resolute manner
6. Assisting with inventory management and stock control
7. Collaborating with the kitchen team to ensure timely and accurate o...