About the Role
Job Description
- Lead and oversee the daily operations of the restaurant and bar, ensuring full compliance with brand standards and operational procedures.
- Adopt a hands-on leadership approach, setting the example on the floor to ensure exceptional guest satisfaction at all times.
- Build and maintain strong relationships with guests, VIPs, and key industry partners to enhance market presence.
- Handle guest feedback and service recovery promptly and professionally.
- Ensure consistent adherence to health, safety, food hygiene, and HACCP standards.
- Monitor outlet cleanliness, organization, and maintenance of all equipment and facilities.
- Develop and manage the annual outlet budget, with monthly forecasting of revenue and expenses.
- Drive revenue growth through strategic promotions, upselling initiatives, and marketing collaborations.
- Partner with the Culinary and Marketing teams to conceptualize and execute promot...
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