Full Time

Resident Liaison officer

Posted by Build Recruitment • St Albans, England, United Kingdom

📍 St Albans, England 🕒 January 30, 2026

About the Role

Resident Liaison Officer – St Albans

28-33k – Permanent role


We’re on the lookout for a Resident Liaison Officer to join our team and support one of our clients on a large-scale project in St Albans. This project will be focused on providing FRA and external upgrades to social housing properties.


The role
As our Resident Liaison Officer, you’ll be the go-to person for residents – making sure their voices are heard, their questions answered, and their experience with us is as smooth as possible. You’ll act as the bridge between residents, the project team, and wider stakeholders, helping us deliver not just great work, but great service too.


Responsibilities include:

  • Act as the main liaison between residents and the site team 

  • Schedule appointments and communicate work programmes

  • Handle queries, concerns, and complaints with empathy and professionalism

  • Support the delivery of rFR...
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