Resident Liaison Officer

Overview

Resident Liaison Officer (RLO) – Permanent Position | Property Services | Location: Manchester | Salary: £30,160 per annum + Company Car or Car Allowance | Start Date: ASAP | Working Hours: Monday to Friday, 8:00am - 4:30pm

About the Role

We are working with a large, well-established property maintenance company who is seeking an experienced Resident Liaison Officer to join their team on a long-term project in Manchester. This is a permanent opportunity offering stability, excellent working hours, and the chance to play a key role in resident engagement and customer satisfaction.

Responsibilities

• Act as the primary liaison between residents, the Scheme Manager, and the client
• Build strong relationships with residents and address concerns professionally
• Monitor, manage, and resolve resident complaints effectively
• Work closely with the Site Project Manager to maintain clear communication on s...