Resident Liaison Officer

Randstad is currently looking for a Resident Liaison officer based in Cheltenham for a project starting ASAP. If you are interested please see further details.

Experienced in customer care in a social housing scenario.

Contracting RLO experience preferred but also looking at candidates who have experience from a Housing point of view as this will be relevant.

Car required, mileage paid at government AFR rates for business travel (of which there will be little) but not commute.

The project is an external refurbishment (EWI, Roofing, etc.) on one estate in Cheltenham and is drawing to a close.

Key responsibilities:

• Deliver a full resident and customer care service to residents impacted upon refurbishment projects.
• Pre-commencement meetings with residents to brief on works.
• Effect daily resident communications / visits where work is underway and provide post completion liaison to ensure high levels of resident...