Resident Experience Coordinator at Sienna

Become a key figure in enhancing resident satisfaction at Sienna Senior Living as a Resident Experience Coordinator. Utilize your expertise in social services to support families and improve community experiences.
This role is vital for fostering strong connections within the Case Manor Care Community in Bobcaygeon, ON. Your responsibilities include leading the resident move-in process, providing counseling services, and implementing individualized social work programs. Engage with families to meet their needs effectively while collaborating with departmental leaders to ensure top-notch service quality.
Key Responsibilities:
• Lead the resident move-in and transfer processes
• Provide social services counseling as needed
• Plan and evaluate individual social work services
• Support advanced care planning for residents
• Track and respond to resident feedback thoroughly
Requirements:
• Registered Social Services Worker per provincial regulations
• Minimum t...