About the Role
Job Summary
- Assumes the position of absentee Business Center personnel. Ensures strict implementation and consistent compliance to the policies and procedures of the Bank, BSP/AMLA regulations and other external regulatory rules. Supports the business objectives through excellent customer service delivery and other service‑related initiatives geared towards total customer satisfaction.
- Willing to be assigned in the following locations: Carmelray
How will you contribute?
- Assumes the position of Service Manager (SM), Service Officer (SO), Service Associate (SA), Service Associate‑Pickup Teller (SA‑Pickup Teller) in their absence.
- Assists in performing compliance reviews on case to case as assigned by the Regional Service Head.
- Performs ad hoc tasks i.e. special investigation/review, reconciliation of unbalanced accounts, ATM duty officers, etc. as assigned by the District Service Head.
- Ensures t...
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