Reservations Support - Mandarin (Penang)

Job Summary

We are seeking a reliable and customer-oriented CONTENT MODERATORS to be the first point of contact for our clients through digital platforms. The role involves handling inquiries, providing information, assisting with bookings or appointments, and ensuring smooth communication between customers and the company.

Compensation: Competitive Salary + Language Allowance + Health Benefits

Salary Package : up to MYR 4500 to 6000

Responsibilities

• Greet and assist customers virtually via chat, email, or video calls.
• Respond promptly to inquiries on online platforms (website, social media, email, messaging apps).
• Manage online booking systems, schedule appointments, and confirm reservations.
• Provide accurate information about services, products, or company policies.
• Handle complaints or escalate issues to the appropriate department.
• Maintain professional communicat...