Reservations Manager

What we offer

Belong in a place where you can be yourself and love what you do. You will join an energetic team where every contribution matters and your creative ideas will elevate our guest experience. 

We are seeking a hands on commercially driven and guest focused Reservations Manager to lead our team and maximise occupancy and revenue in line with M Gallery standards and the values of Accor.

Key Responsibilities:

• Active management of daily reservations enquiries and incoming calls, ensuring each interaction is handled professionally, efficiently, and with a strong focus on conversion and revenue maximisation.

• Drive occupancy, ADR and overall revenue through effective management of all reservations enquiries, with a strong focus on up-selling and conversion.

• Monitor demand, adjust rates and availability, and manage inventory to optimise performance across...