Reservations Manager InterContinental Yokohama Pier 8

**Role Introduction**

At **InterContinental Yokohama Pier 8** , we create memorable guest experiences through refined service, operational excellence, and thoughtful personalization. As the **Reservations Manager** , you will lead the reservations function to maximize revenue performance while delivering seamless, accurate, and responsive guest booking experiences. You will oversee room inventory management, rate integrity, distribution accuracy, and daily operational excellence in alignment with brand and revenue strategies. This role is ideal for a commercially minded leader who combines analytical capability with service excellence in a luxury hospitality environment.



**Key Responsibilities** **Reservations Operations & Leadership**



+ Manage daily operations of the Reservations team, ensuring consistent service quality, accuracy, and response standards.

+ Train, coach, and develop team members to deliver professional guest ...