full_time

Reservations Lead B2B & Allocation

Posted by Fuzu • Nairobi, Nairobi County, Kenya

📍 Nairobi, Nairobi County 🕒 March 03, 2026

About the Role

Job Summary

Contract Type:

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Requirements

  • Bachelors degree or Diploma in Hospitality
  • Proven track record in Reservations with a minimum of 6 years of relevant experience
  • Exceptional communication skills
  • Charismatic and approachable personality
  • Strong organizational and time management skills
  • Responsibilities

  • Contract room allocations and Tour Series for DMCs according to length of stay, number of properties used and availability
  • Manage our room inventory, release periods and terms and conditions for allocations and block bookings
  • Ensure the team processes all reservations requests, changes and cancellations according to established policies and procedures
  • Ensuring that maximum occupancies and revenues are achieved through upselling/cross s...
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