Full-time

Reservations Agent

Posted by Confidential • Thessaloniki, Thessaloniki, Greece

📍 Thessaloniki, Thessaloniki 🕒 March 01, 2026

About the Role

Position: Reservations Agent

Period: From May 2026 to September 2026

Job Description: The Reservations Agent plays a vital role in ensuring smooth communication with guests and travel partners, providing accurate information, handling reservation requests, and maximizing room revenue through effective selling techniques. This position requires a detail-oriented, guest-focused individual with strong communication and organizational skills, capable of managing multiple requests with professionalism and efficiency.

Main Responsibilities:

  • Handle daily correspondence via phone and email, ensuring all reservation files are accurate and up to date
  • Process reservation requests (up to 9 rooms); liaise with Sales team for group reservations (10+ rooms)
  • Maintain in-depth knowledge of room types, locations, layouts, and features
  • Stay updated on room availability, selling status, and rate plans, including benefi...
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