We are currently seeking a motivated candidate to join our Reservations Department.
The selected candidate will be responsible for providing booking and reservation services to customers over the phone or via email, with a focus on delivering excellent customer service.
Responsibilities
Handle booking and reservation inquiries from customers over the phone or via emailAssist customers in making and modifying reservations according to their preferences and needs.Process payments and send confirmation details to customers promptly and accuratelyAddress any issues that may arise with bookings or reservations, ensuring swift resolution to maintain customer satisfactionCollaborate with the hotel personnel to coordinate guest stays, ensuring all requests are accommodated and guests have an excellent experienceΑπαραίτητα Προσόντα:
Fluency in oral and written EnglishPC literacy and good knowledge of...