Reservation Manager

Responsibilities

• Manage all aspects of the reservation process, including inquiries, bookings, cancellations, and modifications.
• Monitor room inventory and work towards maximizing occupancy rates.
• Respond promptly and professionally to guest inquiries, providing detailed information about room options, rates, and resort amenities.
• Coordinate with housekeeping, front office, and other relevant departments to ensure smooth check‑in and check‑out processes.
• Generate regular reports on reservation metrics, including occupancy rates, revenue generated, and booking trends.
• Analyze data to identify opportunities for improvement and implement strategies to enhance reservation performance.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Proven experience in reservation management within the hospitality industry.
• Famili...