Company Description
Job Description
We are seeking a highly organized and customer-focused Reservation Executive to join our team. As a Reservation Executive, you will play a crucial role in managing room reservations, maximizing revenue, and ensuring exceptional guest satisfaction.
Plan and coordinate room reservations to optimize occupancy and revenue Implement effective selling techniques and strategies to maximize room sales Prepare accurate forecasts, reports, and statistics on a timely basis Respond promptly to customer inquiries and resolve issues efficiently Maintain and update the corporate database with guest information and booking details Collaborate with other departments to ensure smooth operations and guest satisfaction Train and supervise reservation associates, delegating tasks as needed Ensure adherence to company policies regarding discounts and corporate rates Monito...