full time
Reservation Coordinators (3 to 5 months Contract)
Posted by PPL Dynamics • Doha, Doha Municipality, Qatar
About the Role
Job Purpose
The Reservation Coordinator is responsible for managing booking inquiries, processing reservations accurately, and ensuring a seamless customer experience from initial contact through confirmation. The role requires strong organizational skills, attention to detail, and excellent customer service to maximize occupancy/revenue and maintain client satisfaction.
Key Responsibilities
Reservation Management
- Receive and process booking inquiries via phone, email, website, and third-party platforms.
- Accurately enter reservation details into the reservation system.
- Confirm bookings, issue confirmations, and follow up when required.
- Modify, cancel, or reschedule reservations as requested.
- Monitor availability and ensure accurate inventory management.
Customer Service
- Provide professional, courteous, and timely responses to c...
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