Research Operations Specialist

Research Operations Specialist

Department: Product Design Department

Employment Type: Full Time

Location: Mexico

Description

We’re looking for a Research Operations Specialist to support and scale high-quality research.

Responsibilities

• Participant recruitment and panel management;
• Design, build, and manage a centralized, multi-channel participant recruitment strategy;
• Own and scale our internal research panel: establish segmentation, ensure data health, manage communications, and track engagement;
• Manage the end-to-end logistics for participant engagement, including screening, scheduling, communications, and the compliant and ethical management of incentives and rewards;
• Research infrastructure and tooling;
• Evaluate, procure, and act as the central administrator for the product research tool stack;
• Develop and manage the research r...