Representative, Customer Service

PRIMARY PURPOSE:
主要目标 Follow the Principle Based Management (PBM ) guidelines, provide strong and effective support to external Customers and internal Account teams in line with assigned Accounts/Territory, maximize the use and transformation of external information and internal resources, and contribute to the continuous growth of revenue.
遵循基于原则的管理（PBM）指导方针，根据指定的客户/地区，为外部客户和内部客户团队提供强大而有效的支持，***限度地利用和转化外部信息和内部资源，并为收益的持续增长做出贡献。

DUTIES & RESPONSIBILITIES/工作职责:
1. Process Customer Purchase Orders in SAP
在SAP 中处理客户采购订单
2. Maintain Sales Order records
维护销售订单记录
3. Track Order Status
跟踪订单状态
4. Troubleshoot order related issues
解决订单相关问题
5. Back up for Inside sales representatives during absence/vacation
在内部销售/客服代表缺勤/休假时提供支持
6. Prepare Sales reports as needed
根据需要准备销售报表

SCOPE:
范围： To provide data entry support to Inside Sales Manager and Inside Sales/CSR with processing orders in SAP Database, maintaini...