Full time

Renewals Manager

Posted by Highspot • Hyderabad, Andhra Pradesh, India

📍 Hyderabad, Andhra Pradesh 🕒 February 20, 2026

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About the Role

What You’ll Do
Own the Renewals Process: Manage the end-to-end renewals process for SMB & Commercial customers—ensuring timely, accurate, and customer-centric execution.
Customer Retention: Develop and execute strategies to achieve renewal and retention targets, minimizing churn and maximizing long-term customer loyalty.
Customer Engagement: Build trusted relationships with key SMB & Commercial stakeholders to understand their business needs, advocate for their success, and align solutions to their goals.
Cross-Functional Collaboration: Partner with Sales, Customer Success, and Finance to streamline renewal operations and identify upsell or expansion opportunities.
Data-Driven Insights: Leverage data from CRM and usage analytics to identify renewal risks, forecast outcomes, and proactively address customer challenges.
Negotiation & Escalation Management: Effectively handle renewal negotiations and resolve customer issues w...
                

Job Details

Location Hyderabad, Andhra Pradesh
Job Type Full time
Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted February 20, 2026
Deadline April 01, 2026

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