Full-time
Renewal Representative, Regional Accounts
Posted by Autodesk • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
About the Role
Position Overview
The Renewal Representative, Regional Accounts (SR3) is a skilled level contributor who independently manages high volume renewal cycles across assigned accounts. The role focuses on executing advanced communication and negotiation activities, optimizing renewal workflows, and supporting customer retention with minimal guidance.
The Renewal Representative proactively addresses customer needs, identifies churn risks and renewal blockers, and ensures strong customer satisfaction outcomes. They leverage CRM systems, data analysis, and workflow automation to drive efficiency and predictable renewal execution.
Responsibilities
Execute End to End Renewal Motions
Independently own and execute full renewal workflows across assigned Regional Accounts
Close Renewals
Defend the existing customer base by driving timely, accurate renewal execution with minimal guidance
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