Renewal Accounts Manager – SaaS

  Job Summary: The Renewal Account Manager-SaaS at PaxeraHealth Corp.

is responsible for driving SaaS contract renewals and promoting value-added services to enhance customer success.

This role is pivotal in maximizing retention, ensuring zero churn, and increasing renewal revenue through proactive engagement and tailored service solutions.

Key Responsibilities: Sales & Business Growth: Develop and execute strategies to achieve and exceed service sales revenue targets.

Drive SaaS contract renewals and promote upgrade plans for PaxeraHealth’s solutions.

Identify opportunities for upselling and cross-selling new features to existing customers.

Customer Retention & Zero Churn: Implement proactive engagement strategies to ensure customer satisfaction, long-term commitment as well as zero churn.

Monitor customer experience, identify pain points, and collaborate with teams to resolve issues before the...