Full-time
Remote Workforce Optimization Senior Analyst
Posted by Sutherland • bogotá, bogotá, distrito capital, Colombia
About the Role
Sutherland is seeking an experienced professional for a Temporary Work From Home position in Bogotá. The role focuses on improving contact center performance and developing customer relationships to ensure satisfaction. Candidates will work closely with the NICE team to recommend improvements and track project documentation.
The successful applicant will be responsible for completing project-related tasks on time and contributing to industry standards in Workforce Management.
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