Full-time
Remote Workforce Manager - Forecast, Optimize & Lead
Posted by Newstel Worldwide • Manila, Metro Manila, Philippines
About the Role
A leading workforce management company is seeking a Workforce Manager to ensure optimal staffing and service levels. This critical role involves forecasting, capacity planning, and leading the RTA team. The ideal candidate has 5+ years of experience in workforce management, strong analytical skills, and proven leadership abilities. Excellent English communication is required, and familiarity with WFM tools like NICE WFM is a strong advantage. Join us to enhance operational efficiency in a remote environment.
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