Full-time
Remote Tier 2 Technical Support Specialist
Posted by Turnitin • España, Romblon, Philippines
About the Role
A leading educational technology company is seeking a Technical Support Representative, Tier 2 to provide exceptional technical support to customers and collaborate with internal teams. This role involves managing escalated issues, maintaining service quality, and sharing knowledge with colleagues. Candidates should have a Bachelor's degree in Computer Science or equivalent experience, strong customer support skills, and a collaborative mindset. Enjoy a remote-first culture with comprehensive benefits.
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