Full-time
Remote Tier 2 Server Support Specialist
Posted by Tendril • workfromhome, workfromhome, Mexico
About the Role
A dynamic company in the restaurant technology sector seeks a Tier 2 Technical Support Agent. In this remote role, you'll troubleshoot and resolve complex technical issues, guide Tier 1 support, and collaborate across teams to enhance customer service. Candidates should have extensive experience in IT support, particularly with restaurant technology, and excellent communication skills. This position offers the opportunity to make a significant impact in a fast-paced environment while contributing to the success of restaurants nationwide.
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