Full-time
Remote Tier 1 Technical Support Specialist
Posted by Turnitin • WorkFromHome, Ciudad de México, Mexico
About the Role
A leading educational technology company in Mexico City is seeking to expand its Customer Support team to deliver world-class client support. The successful candidate will assist in resolving both technical and non-technical queries while ensuring the performance of Turnitin products. Ideal candidates should have a bachelor's degree or relevant experience in customer support, alongside strong communication skills in English. This position provides a remote-first culture, competitive rewards, and a focus on overall well-being.
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