Full-time
Remote Tier 0 Support Pro — Independent Contractor
Posted by Scale AI • workfromhome, ciudad de méxico, Mexico
About the Role
A technology company in Mexico City is seeking a Tier 0 Support Agent who will independently handle contributor inquiries and provide timely support. The ideal candidate has prior experience in high-volume customer support, excels in clear communication, and is comfortable working autonomously in a remote environment. Responsibilities include documenting resolutions and contributing to workflow improvements. This role may lead to full-time employment based on performance and business needs.
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