Full-time
Remote Technical Support Engineer, Messaging API
Posted by Twilio • Canada, Canada, Canada
About the Role
A leading communication technology company is seeking a Technical Support Engineer to assist customers with their Programmable Messaging product. The role involves providing expert support and problem-solving for clients, collaborating with engineering teams, and addressing customer concerns with technical accuracy. Ideal candidates will have a Bachelor's degree, 2+ years in a technical support role, and strong communication skills. This is a fully remote role with occasional travel for meetings and project collaboration.
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