Full-time

Remote Technical Support Consultant - AI-First, 24h SLA

Posted by SupportYourApp • workfromhome, valle del cauca, Colombia

📍 workfromhome, valle del cauca 🕒 June 23, 2026

About the Role

SupportYourApp is looking for a Technical Support Consultant to manage customer support tickets while working fully remote. You’ll be responsible for maintaining response SLAs, optimizing workflows in Zendesk, and ensuring excellent customer service quality.

The ideal candidate has strong communication skills in English, troubleshooting experience, and a passion for using AI to enhance support systems. Join our inclusive environment and unlock your potential with professional growth opportunities.

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Submit your application today and take the next step in your career journey with SupportYourApp.

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