Remote Tech Support - French Speaker with SQL Knowledge
Posted by Confidential • Vila Nova de Gaia, Porto District, Portugal
About the Role
We are seeking French-speaking professionals with SQL knowledge to join our multinational client as an Operations Customer Expert – Technical Support. In this role, you will be part of a dynamic customer operations team supporting a leading digital financial management platform for SMEs.
You will assist users via email and chat, ensuring a high-quality customer experience and effective issue resolution.
Key Responsibilities
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Manage and resolve customer support requests via email (tickets) and chat
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Provide guidance and troubleshooting on:
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Two-factor authentication (2FA)
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Payroll management tools
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Platform synchronization and configuration
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Deliver clear, professional, and empathetic communication
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Collaborate with internal teams to resolve...
Ready to Apply?
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