Full-time

Remote Service Desk Technician - German Speaker

Posted by Rumos SA • Lisbon, Lisbon, Portugal

📍 Lisbon, Lisbon 🕒 February 28, 2026

About the Role

Workplace: Portugal (Remote)

Profile:

  • High school diploma;
  • Minimum of 2 years of professional experience in similar roles;
  • Proven experience in user support;
  • Solid knowledge of software and hardware troubleshooting;
  • Experience in access management and profile configuration/creation;
  • Experience in using ticket systems;
  • Fluency in Portuguese and German (mandatory);
  • Excellent communication skills and strong customer focus;
  • Good analytical, troubleshooting, and problem-solving skills;
  • Punctuality and attendance.
  • Work with us:

  • With more than 30 years of experience, Rumos has a team of professionals specialized in IT;
  • At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
  • Rumos consultants have access to a certified training plan, which off...
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