Full-time
Remote SaaS Application Support Engineer - SQL
Posted by FunnelCake • workfromhome, quintana roo, Mexico
About the Role
FunnelCake is hiring a Technical Analyst I in Cancún, Quintana Roo, to deliver exceptional technical support and maximize customer value from our SaaS solutions. You will troubleshoot incidents, maintain CRM updates, and contribute to product enhancements.
With over 2 years of experience in technical support, particularly with SaaS platforms, you will gather and analyze technical information to resolve issues efficiently. The role offers a competitive compensation package, wellness programs, and the flexibility to work remotely.
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