Remote RN Inbound Agent

We are seeking dedicated and qualified RNs to join our team as Remote Contingent Hurricane Response Inbound Phone Agents. In the event of a hurricane or natural disaster, our company, Cortex, is committed to providing efficient and compassionate insurance claim assistance to those affected. As part of our contingency plan, we are establishing a remote call center to handle incoming calls related to insurance claims during such times.

Job Description:

As a Remote RN Contingent Hurricane Response Agent, you will play a critical role in assisting individuals who have been impacted by hurricanes and are seeking insurance claim assistance. Your primary responsibility will be to handle inbound phone calls, listen empathetically to policyholders' claims, gather essential information, and provide guidance on the claim process. You will need to swiftly adapt to our platform and effectively communicate the necessary steps for claim ...