Full-time
Remote Principal Engineer, Critical Support Lead
Posted by QAD, Inc. • Mexico, ciudad de méxico, Mexico
About the Role
A leading technology company is seeking a Principal Engineer for the Critical Support Team to resolve complex customer issues and enhance product reliability. This role involves advanced troubleshooting, collaboration with cross-functional teams, and mentoring junior members. Candidates should have significant experience in enterprise product support, particularly with ERP systems. The position supports remote work based in Mexico and requires excellent problem-solving skills and a commitment to customer satisfaction.
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