Full-time
Remote Payments Tech Support Engineer (2nd Line)
Posted by Enfuce • WorkFromHome, Uusimaa, Finland
About the Role
A dynamic fintech company in Espoo is seeking a Technical Support Specialist to provide effective 2nd line support for their products. This role involves troubleshooting issues for customers, managing support tickets, and collaborating with internal teams to enhance service quality. Ideal candidates will have at least 2 years in customer-facing roles, strong English communication skills, and familiarity with APIs and ticketing systems. This position offers flexibility and a comprehensive benefits package, promoting work-life balance and personal growth.
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