Full-time

Remote L2 Support

Posted by Ntt Data • méxico, méxico, Mexico

📍 méxico, méxico 🕒 June 03, 2026

About the Role

**Req ID**: ******
We are currently seeking a REMOTE L2 Support to join our team in CDMX, Guanajuato (MX-GUA), Mexico (MX).
**Remote L2 Support**
**Description**:
- Actively provide support for the resolution of L2 issues with detailed analysis.
Also, help in code fixes and rigorous testing where required
- Good hands-on expertise in Unix and SQL
- Good knowledge of scripting languages
- Work on supporting Product servers and clients on cutting-edge platforms.
- Contribute to the continuous improvement and continuous delivery
- Work effectively in collaboration with other team members
- Provide technical feedback and support to Development teams
- Perform detailed RCA of issues in production, and implement corrective actions
- Validated collaboration and communication skills, being able to lead in a global environment
**Qualifications**:
- Unix, SQL, and knowledge of other scripting languages
- Knowledge of programming ...

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